Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4244 Someone from TAS thinks vodafone is good at 27 Dec 2010 05:40:02 PM
wel all those angry customers should try telstrafail . In short vodafone has not got the best coverage but it has by far the best plans and we are happy with their service and im sure they will improve the coverage in the near future. As im aware optus has recently upgraded their network and is pretty good. YES telstra has best coverage .... BUT you pay a premium price for it. Where else can you get unlimed calls and texts for $45.00? Vodafone offers this and telstra's best deal to match this is $125.00 ...
27 Dec 2010 05:42:50 PM: This must be someone from Vodafone, could have been the top bananas like the CEO?? So stupid and childlike though for its senior management to come to Vodafail to write this, don't you think?
27 Dec 2010 06:00:01 PM: Gotta be a Vodacrap management exec. I'd call them if I could get any service on this Vodacrap fone.
27 Dec 2010 08:35:18 PM: Telstra offers some very competitive cap deals now. They may not be as cheap as vodafone but the Telstra network is uncomparably better, it just goes to show, you get what you pay for.
28 Dec 2010 03:54:39 PM: What a bunch of twisted childish individuals. There are actually happy Vodafone customers(including myself) out there.. Wonder how many of the whingers have a "got to have the latest gadget"iphone?
28 Dec 2010 07:25:13 PM: For the odd occasion I can't use my phone (yes it did suck not to have it on Christmas eve) I really don't care that much about the coverage as it is satisfactory (not great), but it does the job and I pay bugger all for it... I will be staying :-)
28 Dec 2010 07:58:01 PM: Not much point having a cheeper plan if you can't use the phone!!!!!!!!!!!!!!!!
28 Dec 2010 08:23:47 PM: They seem to work 95 percent of the time so I am happy!
31 Dec 2010 10:54:25 PM: My Blackberry worked fine even up in the mountains while I was with Telstra. The moment the switch was made to VF (which took about a week until the new card was activated), nadda, zip, zero. Sitting on top of the hill at West Launceston, looking down on the CBD and absolutely NO signal. Telstra aren't cheap (to the point of rippoff and beyond), but at least they work where and when you want...