Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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4300 Someone from SA thinks vodafone is I would never go back to Vodafone again at 27 Dec 2010 05:48:59 PM
In 2009 my husband signed up with Vodafone through Crazy Johns shop, promising us excellent reception, told them I did party plan and traveled around, showed us the map of all their towers but Hubby dropped me off on Military Rd Semaphore, while he went to main Street close by, I rang and rang him, no answer, this was within half a klm. Same thing again got stranded and had to go looking for him in a country town, this caused me a lot of anxiety and had to get a lift from someone to go and find him, Crazy Johns would not believe us that the phone was faulty, I insisted they look at it, after two trips to shop, they took it and gave us a replacement for the interim that did not work either, then we got the old one back and it HAD been faulty, still got no coverage, and I rang up and told them that I had come to the end of my patience and they got hubby out of the contract, that day was a great one for us!! Back to Telstra for him, and all is good.