26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4337 Someone from QLD thinks vodafone is massive nuisence at 27 Dec 2010 05:53:08 PM
we signed up to a mobile broadband package with vodafail and it worked fine for three months then it started dropping out and loosing signal. i spent more than 6 hours on hold to a call center in india only to be told there was nothing they could do. i then went into the vodafone shop and they told me there was nothing they could do either. i ended up ringing the call center in india back for the 15th time before i got a response when i was told that they would change my plan to 10 dollars a month. every month since i have recieved a bill of $29+ and i have to call the stupid call center and get them to charge me the correct ammount. also every time i call them they tell me that if i dont pay it they will give me a bad credit rating and will not cancel the contract.