Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4360 Someone from NSW thinks vodafone is criminal at 27 Dec 2010 05:55:20 PM
I used rave about VF to friends and get them to join, now I am going to make sure I tell everyone I can to stay away from them & hopefully lose them alot more than the $20K I have spent with them over the years (it is easier now I will just direct them to this website)
I have been suffering with this for over 6 months and thought I was alone and have spent many hours to the 1555 and at one stage I was even told I was making it up about the service
The worst was 3 days without service in my home (that i have lived in for 6 years) on 2 seperate phones until after 12 people (on a public phone) someone told me to turn off 3G
I can have full bars on the phone but can not ring out and calls get directed to voicemail but if the message does not come through for days you have no idea you even missed a call
If you use VF as your outgoing mail server (I would not recommend this) a few monnths back for over 3 weeks the server was down so if you sent an email it went into your sent folder you did not get not get a bounce back BUT NO ONE GOT YOUR EMAIL and VF did not tell anyone
Will do another post with some tips to get out of contract as I did
VF MUST GO DOWN
I have been suffering with this for over 6 months and thought I was alone and have spent many hours to the 1555 and at one stage I was even told I was making it up about the service
The worst was 3 days without service in my home (that i have lived in for 6 years) on 2 seperate phones until after 12 people (on a public phone) someone told me to turn off 3G
I can have full bars on the phone but can not ring out and calls get directed to voicemail but if the message does not come through for days you have no idea you even missed a call
If you use VF as your outgoing mail server (I would not recommend this) a few monnths back for over 3 weeks the server was down so if you sent an email it went into your sent folder you did not get not get a bounce back BUT NO ONE GOT YOUR EMAIL and VF did not tell anyone
Will do another post with some tips to get out of contract as I did
VF MUST GO DOWN
27 Dec 2010 05:56:43 PM: Good on ya mate - from fed up too