26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
4396 Someone from QLD thinks vodafone is Useless Service at 27 Dec 2010 05:59:44 PM
What is the point of an infinite plan??? I suppose you need it so you can call back after continuous drop-outs and Zero service.
I signed up on a 24 month infinite plan 2 months ago. I asked if I would get service at my house ok and was told it was in a normal service area and would be ok. I now know the meaning of normal service!!! Not only at my home but just about everywhere in and around Brisbane. I have emailed them continuously and they come back to me in complete denial, saying to clean the sim, blaming the phone, wanting to replace the sim etc. even when I tell them that I have read all the media regarding their lack of service. HOW CAN THEY GET AWAY WITH SIGNING PEOPLE UP UNDER THESE FALSE PRETENCES!!!!!!!!