Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4420 Someone from SA thinks vodafone is Worst service ever at 27 Dec 2010 06:03:46 PM
After being with optus for nearly 10 years I stupidly switched to Vodafone. I then had to wait over 4 weeks for my number to port across, during which time I subjected myself to their inadequate customer service as I attempted to have my problem resolved. One one occasion, I was disconnected from the 1300 number 5 times, and at least 2 of those calls had me on the line for nearly an hour. What a disgrace. I heard about this website on the news and to add insult to injury I can't get any Internet service on my Vodafone prepaid net so I am pain stakingly typing this on my iPhone.
Shame on Vodafone, you have failed to provide for me as a customer, and I cannot wait to escape this horrendous contract you have me bound to for the next 22 months!
Shame on Vodafone, you have failed to provide for me as a customer, and I cannot wait to escape this horrendous contract you have me bound to for the next 22 months!