Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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4465 Someone from VIC thinks vodafone is Complete and utter failure at 27 Dec 2010 06:10:11 PM
I run a business and we have 16 mobiles in a group plan with vodafone. I have never before experienced service such as this. We are in a technologically advanced country and the service provided by Vodafone is third world standard. In-fact I have no doubt I could get better service in Africa than the rubbish dished out by Vodafone.
Constant drop outs, terrible (close to zero) data coverage and not to forget the loss of business my company has suffered. I recently had an operation and was resting at home for 2 weeks. I had absolutely NO internet access through my Vodafone data card OR my phone simply to read my emails. What a disgusting service. The best thing is, their response was "we dont guarantee 100% coverage". What a SHAM. How about ZERO coverage !
They should be absolutely disgusted with themselves and the shonky service they provide.
Constant drop outs, terrible (close to zero) data coverage and not to forget the loss of business my company has suffered. I recently had an operation and was resting at home for 2 weeks. I had absolutely NO internet access through my Vodafone data card OR my phone simply to read my emails. What a disgusting service. The best thing is, their response was "we dont guarantee 100% coverage". What a SHAM. How about ZERO coverage !
They should be absolutely disgusted with themselves and the shonky service they provide.