Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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4515 Someone from QLD thinks vodafone is 8/10 at 27 Dec 2010 06:19:44 PM
Have a mobile broadband that according to the coverage , where I live is supposed to be excellent. Guess what, no service whatsoever - have changed the sim card and monthly calls to the call centre- oops, its that time if the month when I call the centre, am promised a call back, or contact your local office. Spending $30 month for nothing.My mobile phone will not even work inside the shopping centre- nothing wrong with the phone as I can put a telstra or optus card in and reception is fine. The whole service a joke(on us- the consumer who willingly pays good money to receive ?????? - Happy to take our money every month) May2011 cannot come soon enough when I can get off my phone plan and Sept 2011 for mu mobile plan. Toowoomba Qld