26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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4516 Someone from NSW thinks vodafone is No reception and poor voicemail deliery at 27 Dec 2010 06:19:44 PM
I have been a vodafone customer for almost 5 years I joined up at the stage under the impression that 3G coverage on my old Sony k700 was only 6 months away. Finally when I upgraded 3 years later we got 3G coverage. Even at those stages I was always finding it hard to gain reception. I have previously owned an iPhone 3G and now with the the iPhone 4 still with the same reception issues.

Both myself and my father are both vodafone customers now and in a country twin with a population of over 15000 and 15 mins drive from
Wollongong the states 3rd largest city we both have limited to no reception when we are at our home.

Sadly I don't think this justifies the amount of money I have forked out over the years to remain "loyal"