Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
454 Someone from VIC thinks vodafone is MOST OF YOU ARE TOSSERS at 17 Dec 2010 04:31:26 PM
GET A LIFE! I KNOW THAT SOME OF YOU HAVE ISSUES, BUT DO YOU HAVE TO USE SUCH FOUL LANGUAGE? FOR GOODNESS SAKES, IT IS ONLY A MOBILE PHONE!
28 Dec 2010 05:25:22 PM: I agree foul language is not neccessary, but if you pay for a service then you should get that service and for some people a mobile phone is their only life line at times. Plus how can you fix a problem with Vodafone if you CANNOT even contact them...
1 Jan 2011 07:25:21 AM: Foul language not needed but read 5338 and its understandable!!!
5 Jan 2011 09:42:59 AM: Craziest thing! You can contact them! They have an around the clock team working to support you! Yes the wait times can be long, but they have introduced the call back service where you can leave your contact number as opposed to sitting on the phone! The way I see it is, if you have an issue that needs resolving, practice patience and wait it out. Simple.