Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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4590 Someone from ACT thinks vodafone is it sucks at 27 Dec 2010 06:34:08 PM
its about time someone was able to do something about the service. i tried going into the store in Elizabeth city center and they practicably called me a lier and was really rude about it too. they tried to say i have full service when i know i dont, it always drops out in my home no matter what room. iv even had to buy a home phone so i didnt loose calls from work. even sometimes i cant even message and have to wait till it comes back. they said it could be a faulty sim card and yet even tho they replaced it, nothing has changed. im paying heaps for a service they dont even give me properly. i hope this law suit helps everyone like me out that can not afford to do something about it.