Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4645 Someone from QLD thinks vodafone is bad customerservice at 27 Dec 2010 06:45:14 PM
I changed my wifes number from Telstra to Vodafone was told it would take 24 hours to find out they gave it to someone else.It took a shit load of phone calls and two weeks to rectifie the problem after that they cancelled my buisness number for 8 hours in that time i lost two jobs worth $10000 as im a sub contractor. My com was $140 big fucking deal if you do the math im still outta pocket.
27 Dec 2010 06:46:41 PM: I had the same issue changing my number to Vodafone, they blamed it on the other company even though all the details were correct at both ends...