Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4653 Someone from SA thinks vodafone is very bad at 27 Dec 2010 06:46:18 PM
I have a phone reception tower only 3 doors up from my house, & i still get really poor vodafone broadband internet . I can get good phone coverage and ok mobile internet coverage. How can this be if all coverage is from the same phone tower?...Anyway i heard telstra runs the towers so that could be a reason... They might be blocking vodafones reception.I might switch to testra for that reason......they own everyhing when it comes to telecommunications in australia.Also telstra were only fined a small amount recently for blocking other companys from using their towers and giving bad connections or signals for those companys.Telstra can afford these fines thats why they must be blocking vodafones signal.vodafone is hopless for mobile broadband in semi rural areas .
28 Dec 2010 06:38:20 AM: Vodafone is responsible for its own network performance - they area totally separate network from Telstra or Optus. Telstra does not control any of Vodafone's infrastructure - they might share the same pole or tower but all their antennas and other equipment is separate.