26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4696 Someone from NSW thinks vodafone is A JOKE!!! at 27 Dec 2010 06:55:05 PM
i've been with vodafone for 4 years and it's been a FAIL! from day one, don't know how i stayed with them for soo long! every device they sell is a sham and false advertising plus the people that you talk to when you have something wrong with your device cannot help you anyway beacause they either cannot help you themselves or cannot speak english!!!! like seriously give me a break! then i get a notification for supposedly not paying my bill which i just did the week before, receiving delayed text messages 2 hours later, and trying to call people with the phone replying "call failed" how can any of the vodafone customers justify paying phone bills when the reception is rubbish as wel as the customer service???????