Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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4746 Someone from QLD thinks vodafone is at 27 Dec 2010 07:06:25 PM
approx 3 months ago i was trying to get a samsung galaxy and after nearly 8 weeks of searching s.e Qld to find 1, i did eventually find 1 only catch was it was through vodafone. now i was already with 3 and they weren't to bad so i figured that if 3 and vodafone had merged that i would be ok,that was my first mistake..next after being told at the shop that i wasn't going to be stung an early termination fee from 3 i get a bill for $1965 to pay out my 3 acc... mistake 2.. i tore the shit outta 3 and had the bill reduced to just over $300. then day one the reception issue started, i have contacted vodafone numerous times with little satisfaction the best they could offer was 3 months free, ( which is useless when im at home)(my reception problem) and i was told in could take upto 5-6 months to fix. now i understand that we live in australia one of the worst places on the planet for internet speed but it's 2010, not 1989 this country has the highest mobile use per capita of anywhere in the world,.. please tell me (WTF) is goin on. all i want is to be able to pick up my fone and use it, thats wat i pay my money for...if you read this and your with vodafone,im sorry.