Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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4788 Someone from ACT thinks vodafone is prepaid and internet at 27 Dec 2010 07:15:29 PM
I am a single parent and cant afford a contract. Vodafone promised a prepaid service to which I would be able to use as little as $10 to recharge my mobile phone and internet so I wouldn't have to use money from my food bills to keep in touch with family and friends around the world. I have had to spend alot more then just $10 to keep these items running as they didn't tell me that I would need more then $10 to be able to finish my schooling. Being on a tight budget I can no longer afford to recharge my internet for school so I have had to stop. I feel like I have failed because the service provider is trying to bleed me dry.