Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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4881 Someone from VIC thinks vodafone is vodafail at 27 Dec 2010 07:31:29 PM
i was a customer with vodafone an changed my mobile provider i still have the internet with them when i moved here 2 counrty vic my internet kept droping out i kept ringing them they told me i had 2 get new 3g dongle at my own charge in the end they sent me one but it took 8 weeks i kept ring and the order had been cancelled twice an i was getin no were i finally got it an im still haveing trouble an all i got out of them was the the dongle may have something wrong with it why should i pay for something that doesnt work right an it wont work on my new computer i will be sending it back an if they thing im paying out my contract they mistakein they will not be getin one more cent from me
27 Dec 2010 07:41:18 PM: Hey fight them! We did took us 3 months but we finally won! and they sent us something similar (which was a load of rubbish) and we live right next to the CBD! My post is up further "trying to get me to pay for a service that doesnt work and was cancelled 2-3 months prior" GOOD LUCK!