Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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4910 Someone from QLD thinks vodafone is at 27 Dec 2010 07:37:22 PM
This year i was offered a phone and a better deal with vodafone, so i switched, at the time of the switch i was living in the NT, i told the sales person that i was moving to qld and could he please check the service for vodafone if i gave him the postcode. Once i gave him the postcode he told me that i would have good coverage so i went ahead with the switch. I left thew Nt about 2 moonths after switching to vodafone we were driving back to qld,once leavint darwin i didnt get servive again until i reached katherine, i then lost service and didn't get it again until Mt Isa, from there i lost it again until i reached Roma, then i lost it again until toowoomba.
this was very frustrating.
I have been back in qld since august 2010, i live and work 1 hour from brisbane and i have no service more times than i do have servcice.
To get service will depend where i am standing at the time, at work i do not get any service at all keeping in mind that i do live and work only 1 hour from brisbane.
I cannot wait to tell vodafone where to put their service and switch back to the company i was originally with.I may only paY $49 per month any my account is always in credit, i have given up trying to contact the company,if i could get out of the contract i would as i expect a better service as i am only 1 hour from brisbane and i was told i would have proper phone service.. this is not the case. i would never recomend vodafone to anyone.
this was very frustrating.
I have been back in qld since august 2010, i live and work 1 hour from brisbane and i have no service more times than i do have servcice.
To get service will depend where i am standing at the time, at work i do not get any service at all keeping in mind that i do live and work only 1 hour from brisbane.
I cannot wait to tell vodafone where to put their service and switch back to the company i was originally with.I may only paY $49 per month any my account is always in credit, i have given up trying to contact the company,if i could get out of the contract i would as i expect a better service as i am only 1 hour from brisbane and i was told i would have proper phone service.. this is not the case. i would never recomend vodafone to anyone.