Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4915 Someone from NSW thinks vodafone is Super fail at 27 Dec 2010 07:38:23 PM
This website just made my day....If only I had known there were others out there!
As a health professional, I am required to be on call for work regularly and thanks to the appalling service offered by vodafone, I cannot rely on my phone to log that a call was made to my phone in the first place when I'm on call, let alone, allow me to access the voicemails left on my phone within 48 hours of the message being left.
I have used vodafone for several years now, and the service gets worse every year. The sound of that chirpy 'Lara'character vodafone insists on using to lengthen our calls to the service centre, makes my skin crawl!!!
As a health professional, I am required to be on call for work regularly and thanks to the appalling service offered by vodafone, I cannot rely on my phone to log that a call was made to my phone in the first place when I'm on call, let alone, allow me to access the voicemails left on my phone within 48 hours of the message being left.
I have used vodafone for several years now, and the service gets worse every year. The sound of that chirpy 'Lara'character vodafone insists on using to lengthen our calls to the service centre, makes my skin crawl!!!