26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
4922 Someone from WA thinks vodafone is Disappointed Service at 27 Dec 2010 07:39:37 PM
Having a wireless use Modem Connection since may 2010. Cant express my heart broken disappointment of coverage/service, customer service.

Since May 2010, exprecing no network connectivity, dropping/disconnecting connection automatically. had spoken many time with customer service, no desired result and improvment of connection connectivity.

I m regretting to have this vodafone connection and will never ever recommend to any of my relatives/friends etc.

As i cought with 12 monhs lockup plan. and wishes i can switch the connection with other vendors.
However sales person sells the connection and service with confirdance of high standard coverage/connectivity in Perth city. but it is worst than subarb areas.

Just living in city of Perth has 1 bar connectivity and even drops in a minute. DISAPPOINTED.

Got 6 GB plan for my use and hardly able to use even 15% of it in a months becuase of connectivity.

I will be happy to returns this ervices with immidiate effect...

recently looking on bill wrongly posted of $1400 ??? into my account where as i have only $39 (6GB) plan. how bad are no reliability..

VODAFONE you lost me and more other people trust...