26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4938 Someone from QLD thinks vodafone is Ridiculously Unrealiable! at 27 Dec 2010 07:43:18 PM
I have been having massive reception problems for a while now. I saw on the news tonight that I'm not the only one and I was appalled to hear it! I have complained on three seperate occasions about my issues. In my home I have no signal or sometimes one bar if I'm lucky. My phone calls constantly cut out and there is AT THE VERY LEAST once incident a day where I have had people try to contact me and they are going straight to voicemail when my phone is actually switched on and has reception. When I send picture messages my friends recieve them at like 2am and sometimes not at all. Vodafone have assured me on several occassions that it must be my home that is the problem and that i just need a new sim card. Three new sim cards later and I'm no better off. I don't know what I can do next but I think I'm going to demand them to cancel my contract without a payout fee. In the past they have helped me out if I am persistant.