Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4956 Someone from SA thinks vodafone is at 27 Dec 2010 07:46:36 PM
I was actually a happy customer with 3 phone company, for about 3 years getting excellent coverage because they used telstra towers.In feburary I signed my daughter up on a plan . 3 never mentioned they where merging with VODA PHONE, once they merged with VODA PHONE ,It all started going down hill. 3 kept telling me it was going to get better this started in feburary,I made several attempts to speak to them and they kept giving me different excuses, then I foumd out they where with VODA PHONE which we could never get where I live hence why I went with 3.I rely on my phone to get my work and in the end was getting no work for months they cost me alot of money in missing work. It got to september and I was totally fed up so rang the telecomunications ombudsman and if it wasnt for them getting 3 to cancel my 2 contracts I had I dont know what I would have done. I feel for everyone out there that is having to put up with this crap. I am now with telstra and will never go back . 3 ruined it all by merging with VODA PHONE.phone companys need to be more honest and loyal to there customers.