26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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497 Someone from TAS thinks vodafone is Massive! at 17 Dec 2010 06:07:14 PM
The slowest mobile 'broadband' on the market. I have a 5GB download limit but it's impossible to come close to the downloads with the speed.... 2 year contract. Serves me right I guess. Looking forward to switching companies in April.
27 Dec 2010 08:26:13 AM: Dont bother with wireless broadband anywhere in Tas especially Hobart. I have datas plans on ALL carriers and the worst is Optus followed by Vodafone. Telstras
data rate is not much better. Coverage and data rate are two different things here. I cancelled my Telstra contract due the disgusting data rates. They just dont care about you just the bucks they suck! Anyone dare a class action against Telstra????
27 Dec 2010 01:02:52 PM: Yes! Somebody should!
27 Dec 2010 08:02:26 PM: I'll be in it. Telstra are scum.
30 Dec 2010 10:35:37 PM: No, you're wrong about Optus and Telstra. Virgin broadband (Optus) is pretty good in Hobart & Bendigo. My download speed peaked at almost 3Mbps a few evenings back. Optus is also beefing up its local coverage, including the East coast. But Vodafone broadband is dire...
18 Jan 2011 11:34:31 AM: My Telstra Data rate is fantastic - Post paid - No Complaints.