Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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4994 Someone from WA thinks vodafone is a MAJOR fail at 27 Dec 2010 07:59:07 PM
My house, situated on top of a hill, is quite close to the nearest vodafone tower, so it would be logical to think that reception would be adequate, if not good? Especially when the vodafone site itself says that the area has good reception.
Big mistake.
Since the day I got my prepaid mobile broadband USB about a year ago, the coverage has been terrible, the reception is low quality and constantly drops out. Not to mention the fact that sometimes the USB decides that, even though it apparently has coverage, it doesn't actually want to connect to the internet.
Also, it doesn't work at all in half of the house and magically works if i hold it a foot in the air, rather than being on something the height of say, a desk.
Big mistake.
Since the day I got my prepaid mobile broadband USB about a year ago, the coverage has been terrible, the reception is low quality and constantly drops out. Not to mention the fact that sometimes the USB decides that, even though it apparently has coverage, it doesn't actually want to connect to the internet.
Also, it doesn't work at all in half of the house and magically works if i hold it a foot in the air, rather than being on something the height of say, a desk.