Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
4998 Someone from NSW thinks vodafone is very at 27 Dec 2010 08:00:28 PM
i am a communications broker. I was rated the 4th best Vodafone Business Consultant in Australia just over a year ago. my estimate is that I received a 50% complaint rate from signed customers although I tried hard to make sure that I checked the coverage maps against the business geographical presence. it put so much pressure on me i could no longer sell the product. I note Mr. Crews comments about future improved coverage. what a load of crap. heard it EXACTLY the same 2 years ago. i even sold the product on future promised improvements that never eventuated. anyone that doesn't believe Vodafones lack of reception should try the Coffs Harbour and Newcastle area to see how serious this co. takes our country. why else would they have a kiwi in charge? they're not serious.
27 Dec 2010 08:17:19 PM: p.s. co with the lowest churn rate in australia is Trinity Telecom. australian owned using optus or telstra network NO VODAFONE. your choice. contract or no contract. your choice. good for home residential as well. FYI