Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5004 Someone from NSW thinks vodafone is The most appalling phone carrier at 27 Dec 2010 08:02:13 PM
Vodafone fails on so many levels. Customer service (or lack there of) I am not sure why vodafone thinks their customers have endless amounts of time to sit on hold to the custer care number, and if you choose to email Vodafone rather than wate time you don't have on hold to them, there is a zero chance that they will resolve your issue by email. And the continuous drop outs of calls which is so infuriating, and extremely unprofessional when your on a business to call to have to call back often times more than once, the inability of apps to load and work makes makes it almost worthless having a smart phone. I can't send emails from my iPhone since October and Vodafone have still not rectified the issue. I look forwarbto my contract ending so I can switch to a better service provider.