Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5017 Someone from ACT thinks vodafone is Big fail at 27 Dec 2010 08:06:38 PM
Vodafone out and out lies about its coverage in the ACT. Its coverage maps indicate that both its internet and phone coverage is full and complete for Kambah - even when zoommed right in to target locations. However when I look at my phone at those locations I have zero connectivity. I am unable to receive calls in my house and am unable to access the internet as their website indicates.
Prior to my current phone when I contacted Vodafone about this issue I was told that the maps weren't completely accurate and that I would have to manually change my connection to GSM if I wanted to continue to receive calls. No, no hope for internet connection. As a cop out from another vodafone staff member I was told that the blackberry storm wasn't completely 3g compatible, I always wonder what blackberry would think if they heard vodafone saying that.
On the upside - a super old Nokia which doesnt have 3g access on it works fine.
Prior to my current phone when I contacted Vodafone about this issue I was told that the maps weren't completely accurate and that I would have to manually change my connection to GSM if I wanted to continue to receive calls. No, no hope for internet connection. As a cop out from another vodafone staff member I was told that the blackberry storm wasn't completely 3g compatible, I always wonder what blackberry would think if they heard vodafone saying that.
On the upside - a super old Nokia which doesnt have 3g access on it works fine.