Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5026 Someone from NSW thinks vodafone is at 27 Dec 2010 08:08:03 PM
I couldn't agree more with all the comments I am reading. Problems I (and many of you face)
1. Reception dropping out
2. Phone not ringing and going straight to message bank, even when my phone tells me that I have full coverage
3. Text and MMS messages not getting through
4. When I dial a number, nothing happens for a while, then if I'm lucky, the call goes through - if not, just goes back to the screen before I dialed the numebr (this has happened on multiple phones)
5. Every time I speak with Vodafone about these issues, they tell me it's a problem with the telephone rather than their network
Why am I still with Vodafone, you ask? I too, ask myself this very question.
1. Reception dropping out
2. Phone not ringing and going straight to message bank, even when my phone tells me that I have full coverage
3. Text and MMS messages not getting through
4. When I dial a number, nothing happens for a while, then if I'm lucky, the call goes through - if not, just goes back to the screen before I dialed the numebr (this has happened on multiple phones)
5. Every time I speak with Vodafone about these issues, they tell me it's a problem with the telephone rather than their network
Why am I still with Vodafone, you ask? I too, ask myself this very question.