Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5031 Someone from VIC thinks vodafone is at 27 Dec 2010 08:09:08 PM
I work in a large global company that does business solutions for another large Telco. Tip #1 - Do not enter into any contracts regardless. Tip #2 - Vodafone stores have sales men/women and do not have a clue about service or support. They are only there to sell. Remember this and don't get sucked in. Tip #3 - Once you've walked out of the store with your new purchase, you are totally on your own. Do your homework and choose your telco wisely as they are all as bad as one another, trust me. What can we do though? Mobile communication and internet services have taken over the world and as a society we need to make a stand and act as one. Protest, yell, scream and make a big bloody fuss if the service, product or your customer experience is not what you expected or paid for. You do have rights. Strength in numbers. Vodafone 100% Fail.