Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5053 Someone from NSW thinks vodafone is not that bad at 27 Dec 2010 08:12:49 PM
I actually really like Vodafone & think its A great company I know right the coverage Isn't that great sometimes...or whenever its cloudy but It does make up for it with great costumer service(I am aware most of you may not have had this experience but in my extensive experience with Vodafone they have been exceptional) I wouldn't change networks because Vodafone is ok.could be better that's true but everything could hey.I don't mean to undermine anyone's opinions here and I hope you respect my opinion & experience here as I in turn respect yours but disagree with the slamming of Vodafone as a whole.
27 Dec 2010 08:16:57 PM: It's great to hear positive stories and I'm sure there are some happy customers out there. But we know that Vodafone employ an entire customer relations team to write positive reviews and comments about Vodafone all over the place. So any positive comments I view with absolute suspicion.
27 Dec 2010 08:17:31 PM: Thanks for your opinion. Why don't you text it to me and I'll get it in a few days.