26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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5065 Someone from WA thinks vodafone is frustrating beyond words at 27 Dec 2010 08:15:34 PM
i have been using vodafone mobile since i arrived in australia 3 years ago, the first two were on contract...except, i had continually dropped offline, once my contract was up i went to prepay (you'd think i would have learnt by now huh)...only to find vodafone were still charging me for a service i wasn't using or satisfied with, tried to contact them to express my disgust..guess what...that was a no go too...Lara irks me something chronic to say the least, short of throwing my phone against a brick wall repeatedly, i finally get thru only to be frustrated even more by the human i speak with. Aaarrrgghh, quite often you will see an occassional status update from me regarding vodafone to get their sh*t together. thanks for the opportunity to vent.