26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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5075 Someone from VIC thinks vodafone is Rediculous at 27 Dec 2010 08:18:55 PM
I have connected 3 x mobile phones and wireless dongles for our sales staff:
- I was told by the Vodafone Business salesman that the phone will automatically connect to the Telstra network when not in range e.g. rural travel. I don't get one ounce of coverage from Bendigo to Mildura on both major highways. I have had to purchase Telstra prepaid phones for my entire team when they travel to rural areas of Vic for SAFETY reasons.
- without fail, when entering both Citylink tunnels calls all calls drop out by firebox 18 (sad that I know this!!) - WITHOUT FAiL
- I live 10kms from Melbourne CBD and cannot get better than "poor" status on the wireless dongles and consistently is forced to connect to EDGE.
- I consistently receive voicemails on my iPhone well after they should have been received.

Bring on October 2011 when we can give them the boot!!!