26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5143 Someone from VIC thinks vodafone is at 27 Dec 2010 08:38:36 PM
Seems like I'm in the same boat as a lot of people... I have been with 3 for several years and since they merged with Vodafone I've had nothing but troubles - bad reception, dropouts etc etc etc I used to be with Vodafone many years ago but switched to 3 because of their poor coverage.
I can't sit inside my house and talk on the phone because it continuously drops out. I can look at my phone and watch the reception go from 1 bar to roaming to no signal. Why should I have to pay for data roaming charges when I was standing in the middle of Melbourne! It's a disgrace and I'm sick of if.
Unfortunately if I want to get out of this god awful contract I have to pay it out! Hardly seems fair... Such a bad move by 3 to join Vodafone - you will certainly be losing a lot of loyal customers!