Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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5152 Someone from WA thinks vodafone is 10/10 on the Fail Scale at 27 Dec 2010 08:41:37 PM
Joined Vodafone in July. Suddenly my mobile phones (3) became 'sometimes' phones.
Multiple phone calls on a daily basis drop out.
Calls that do connect and stay connected are noisy and crackly and only rarely clear.
Incoming phone calls go straight to voicemail multiple times per day.
Voicemail notifications frequently hours, sometimes an entire day later rather than the expected minutes / seconds.
Data connection failures on a weekly basis. Not quite so frequent as call drop outs but still frustrating when the service is being paid for.
I was with Vodafone 10 years ago for a couple of years and they were fabulous back then! What happened???
Thank you for speaking out about this. None of my friends are with Vodafone (smart huh!!) so I had no comparison feedback.
Cheers
Jane
Perth, WA
Multiple phone calls on a daily basis drop out.
Calls that do connect and stay connected are noisy and crackly and only rarely clear.
Incoming phone calls go straight to voicemail multiple times per day.
Voicemail notifications frequently hours, sometimes an entire day later rather than the expected minutes / seconds.
Data connection failures on a weekly basis. Not quite so frequent as call drop outs but still frustrating when the service is being paid for.
I was with Vodafone 10 years ago for a couple of years and they were fabulous back then! What happened???
Thank you for speaking out about this. None of my friends are with Vodafone (smart huh!!) so I had no comparison feedback.
Cheers
Jane
Perth, WA