Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5166 Someone from TAS thinks vodafone is Extreme Disappointment at 27 Dec 2010 08:46:23 PM
I have been with Vodafone for quite a few years, I originally transferred from Telstra because at the time it was cheaper (as I could chose free calls unlimited to the person I called the most, I was saving approx $400 per month!!).. But I instantly noticed the reception differances.
It was bearable until recently.. I was in Hobart Mall on Thurs 23rd and I could not make a call at all!! It was searching for reception and even when my phone was telling me I had reception I still could not make a call.
I went into the Vodafone Store in the Mall and asked if they had any network issues to which I was told no, turn my phone off and then back on.. I did this and the problem still persisted for another 3 days!!!
I had no reception for most of the 3 days over Christmas to contact any family to wish them a Merry Christmas or let them know if I was on my way or delayed.. God forbid if something had have happened I would not have been able to contact anyone, and with a 2 1/2yr old son being able to contact people is EXTREMELY important!!!
I will without a doubt be going back to Telstra after my contract ends in September 2011 unless I can find a way out or $700 to pay out the contract... It is bullshit that they can keep you in a contract when they do not uphold their end of the bargain by providing a decent level of reception!!
It was bearable until recently.. I was in Hobart Mall on Thurs 23rd and I could not make a call at all!! It was searching for reception and even when my phone was telling me I had reception I still could not make a call.
I went into the Vodafone Store in the Mall and asked if they had any network issues to which I was told no, turn my phone off and then back on.. I did this and the problem still persisted for another 3 days!!!
I had no reception for most of the 3 days over Christmas to contact any family to wish them a Merry Christmas or let them know if I was on my way or delayed.. God forbid if something had have happened I would not have been able to contact anyone, and with a 2 1/2yr old son being able to contact people is EXTREMELY important!!!
I will without a doubt be going back to Telstra after my contract ends in September 2011 unless I can find a way out or $700 to pay out the contract... It is bullshit that they can keep you in a contract when they do not uphold their end of the bargain by providing a decent level of reception!!