Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5219 Someone from QLD thinks vodafone is vodafone three is unreliable at 27 Dec 2010 08:58:47 PM
me and my wife was three for morethan 4 years. we bought a new house in brisbane which is 15 kms to CBD. I had constant dropouts or no reception for four months. after a long haul fight with the Vodafone three company they have given an option of breaking the contract and shifting to Vodafone. They said they would waive my contract break fees if I send my handset. I was happy with to do so in order to get a working reliable phone. its been 3 months they haven't sent me a return pack to send the phone, but have send a heafty bill to collection. I called the company 4 times with 4 and odd hours of wait I dint get no where. I have lodged a complaint with telecom obusdmen authority. Hope I get a fair reply or resolution....my question is..Are we responsible for the unreliability of the vodafone three telecom? if not why do we suffer for their mistakes..