Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5234 Someone from QLD thinks vodafone is VERY at 27 Dec 2010 09:01:17 PM
I have all the issues that people are stating here. Little to no reception, my reception basically always has 1 bar. People informing me that my phone is off when it is not, and i areas where i have full reception. I can go on.
The one thing that really bothers me about vodafone is their website. I find it is and always has been incredibly frustraing to use. Error messages always popping up when trying to access different parts of the site. Have to right click and then select open in new window to access part of the site i wanted to go to. Phones support a couple months back to find out when my plan would run out so i could give them the flick. After finally getting throough to someone to talk to the gentleman i spoke to refused to tell me when my plan ran out unless i told him the reason why i wanted to know.
My plan is up in March and sure as the sun sets and rises i will not be renewing my plan with vodafone and i will tell everybody i can just how crap they actually are.
The one thing that really bothers me about vodafone is their website. I find it is and always has been incredibly frustraing to use. Error messages always popping up when trying to access different parts of the site. Have to right click and then select open in new window to access part of the site i wanted to go to. Phones support a couple months back to find out when my plan would run out so i could give them the flick. After finally getting throough to someone to talk to the gentleman i spoke to refused to tell me when my plan ran out unless i told him the reason why i wanted to know.
My plan is up in March and sure as the sun sets and rises i will not be renewing my plan with vodafone and i will tell everybody i can just how crap they actually are.