26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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5253 Someone from SA thinks vodafone is Shit at 27 Dec 2010 09:07:09 PM
I recently signed up to a Crazy Johns contract and as I soon as i got home I had no reception, I asked at the time of purchase specifically about the Vodaphone coverage and was told, that it was as good as anyone else and that "an interstate truck driver that uses the Vodafone Network says it's better then Telstra", I was also told that 3 are hiring towers from Vodafone because they have the best coverage. I had my phone a couple of monthes and have terrible reception sometimes no reception at all. When I finally had a day off work I went to Crazy Johns and was told that it was really unusual and that they hadn't had any complaints about reception in my area, they showed me a computer graphic that showed there was perfect coverage in my area. I was told to find a friend on Vodafone and compare the signal, if they are different then they may have to check my phone as it may be faulty!!
So now I'm locked in a 2 year contract with a phone I can use sometimes...it's that bad at home that I have to walk around until I get 1 bar to make a call. I usually have to go stand out on my driveway!
My sms's regularly don't send and I've recently found out that I don't receive them alot of the time...
I sent an MMS to some friends at 1pm in the afternoon and they all received it a 2am in the morning..at least they got it I guess!
I'm glad the truth is out though, I was thinking i was going nuts!!!
Thanks Jason