Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5290 Someone from Somewhere else thinks vodafone is superfail at 27 Dec 2010 09:22:54 PM
Forget about the reception or call drops or for that matter nething. The customer service people of Vodafone even abuse u. I no longer live in sydney however Vodafone is a worldwide company so it seems to be obvious that they do teach their employees about basic ethics of being on a Phone with a customer. Fortunately i recorded the entire conversation while i was being abused and when i called back again to speak to a manager i was repeatedly disconnected. After several attempts i was finally able to talk to some1, and xpressed my concern to which i was promised a call bak by a manager, which still has'nt happened in the last 2weeks. Adding to my dismay they have now disconnected my Fone number which i have been using for the last 12years.
WoW, wat a company is Vodafone.
WoW, wat a company is Vodafone.
20 Jan 2011 01:45:48 PM: Oh what a feeling!