We were told by the sales lady our suburb had Vodafone coverage. As soon as we got home...NO SERVICE at all unless we walk a few metres up the street. We get minimal coverage at work and minimal coverage in certain areas near where we live. I have tried complaining a couple of times...not only am I made to wait along time...the buck is passed to 3 different people all of whom I cannot understand. The first time I was told they were doing maintainance in our area and the coverage should be fine in 3 days but after 3 days still no service. The last time I called them I wanted to cancel our 2 year contract (my partner and I both have Iphones)explaining that both our phones have no coverage at all at home but they said it might be a faulty phone and sent an email with instructions as to what might be wrong with the phone and how to fix it. I didnt understand the instructions and havent bothered calling them back as I have no desire to speak with a person I do not understand so I keep putting it off!!! We have learned to live with no service at home only due to the fact that I can send my partner a message whilst he is at work on facebook. But as we live in a high risk fire danger area due to excessive trees, we experiance blackouts regularly and if there was a fire near us we would then lose all forms of communication with anyone. Or just a simple blackout means if there is an emergancy at home there is no communication for us at all. In this day and age it is simply NOT ON!!!My partner has alot to say about Vodafone himself but he wont be so polite about it!!!