Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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5306 Someone from QLD thinks vodafone is Over 9000 at 27 Dec 2010 09:29:19 PM
As a uni student i spend a crap load of time on campus, going to classes, library etc, unfortunately the whole time i'm at uni, i have little to no coverage on my phone at all. The only way i can get any coverage is to walk out into the wilderness (yes i'm at Griffith @ Nathan) & wave my phone around in the air like a buffoon. Needless to say the moment i get a signal by the time i've pressed call & put the phone to my ear the signal is gone. I wish i was told when i signed up for my 24 month plan something like "Hey, i know we ask for less ID to sign up on a plan & our plans are pretty cheap, but just between you & me, our coverage is shit, yeah, real shit." Something like that would have been nice. Luckily my plan runs out in 4 months, 20 months of minimal network coverage (even in my own home & i live in a very metro area!) i'm pretty fed up.