Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
531 Someone from NSW thinks vodafone is Rip off at 17 Dec 2010 07:05:03 PM
Vodafone is saying that the problem is only in Sydney CBD. That is not true. I have had a 3 usb modem, iphone 3GS which didn't experience dropouts, slow internet. But during the last 4 months i have noticed that the dropouts have been happening many times both day and night, connecting and downloading data have become very slow. I paid extra for data for my iphone but never use much coz i cannot connect to the internet.3 was ok before until the merger with Vodafone. I only realised this when i took out another smartphone plan with Vodafone, and they offered more data but now wondering how i can use them considering their worsening network issues. Yes, when i called, i also experience long wait, 1 hour for only a short conversation then i was transferred to another section, but i decided to hang up coz i was being made to wait for at least 40 minutes again. I live and work outside Sydney CBD and i cannot connect to anything when im at work, that is for 8 hours of my day. 3G always goes down, and turn to GPRS or Edge, which become impossible to enjoy the expensive smartphone plans we signed up for. They should be banned from offering services until they fix their network. In the meantime, they should cancel subscriptions too and let customers move to other network/s.Vodafone is just ripping us off.