Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5340 Someone from WA thinks vodafone is 99% at 27 Dec 2010 09:41:25 PM
We signed with vodafone about 3yrs ago for mobile usb internet. Our first contract modem didnt work after 12 months which was not within our 12month warrenty so to have internet we were adviced to resign to get a new modem otherwise there was nothing else they could do. so we did now with the next modem we have had to get a new one on warrenty because it was not working either. we got the new modem about 1 week ago now it is still doing the same thing it will connect then will let u browse but then all of a sudden will drop out and we have no coverage so have to disconnect and reconnect for it to work. it is sooooooooooooooo stupid i hate it we pay to use it and it doesnt work!!! every night for as long as i can remember now i will have to connect and reconnect about 3-5 to actually use my internet, some times it doesnt even let me connect it wont give me the option. we live in mandurah and we only get 2 bars of reception and thats not even 3G its crazy!! y should we have to pay for something and not be able to use it. we have a contract for INTERNET USE and we CAN NOT USE IT!!! how is that right??? we will NEVA resign with them again....
29 Dec 2010 10:33:50 AM: thank you I thought I was the only person doing this Vodafail told me that there was no problem that they could find I know better now