Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5341 Someone from ACT thinks vodafone is Bloody hopeless at 27 Dec 2010 09:41:36 PM
I have a litany of complaints about the service and the network (or lack there of)
1. I regularily get random call dropouts
2. I sometimes get "the number you have called has been disconected" Interesting considering that usually when I call again, I get through, or get a busy signal or get nothing at all. I have even called my own mobile from my work mobile and got that message.
3. Friends complain that they are unable to call me for days.
4. Often I am waiting for a connection after dialing a number, but when I look at the phone screen, the call has been terminated.
I know it is not my phone - I have swapped my SIM with my work blackberry and get the same issues. I swap it with my old Nokia, same issues.
I work for one of the major telcos, (not vodafone), and can confirm it is indeed a network issue. Probably overload from excess data traffic. ie.. The network has not been properly scaled up.
Zachoriah
1. I regularily get random call dropouts
2. I sometimes get "the number you have called has been disconected" Interesting considering that usually when I call again, I get through, or get a busy signal or get nothing at all. I have even called my own mobile from my work mobile and got that message.
3. Friends complain that they are unable to call me for days.
4. Often I am waiting for a connection after dialing a number, but when I look at the phone screen, the call has been terminated.
I know it is not my phone - I have swapped my SIM with my work blackberry and get the same issues. I swap it with my old Nokia, same issues.
I work for one of the major telcos, (not vodafone), and can confirm it is indeed a network issue. Probably overload from excess data traffic. ie.. The network has not been properly scaled up.
Zachoriah