Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5358 Someone from VIC thinks vodafone is at 27 Dec 2010 09:47:55 PM
My son 23 yrs was on a contract with vodaphone and bought a new handset and was charged over $3000.00 for that month for supposedly not exiting the internet and they did not call him to tell him he was over his limit until his bill was over $3000.00 because he was not told how exit the internet correctly. Being so young he could not speak with life experience and was made to pay it and it was right at the time ACA had the exact same story on and the gentleman did not have to pay for his, due to appearing on ACA.
27 Dec 2010 10:13:36 PM: ur son is 23 year old not 7 year old, my 10 year old can disconnect from the internet , what sort of lame excuse is that take the phone off him.