Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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5371 Someone from NSW thinks vodafone is very fail at 27 Dec 2010 09:51:20 PM
I remember signing a contract with vodafone about 2 years ago . the idiots gave me the phone with the vodafone simcard and the simcard wasnt connected.i called and called and went back to the shop i signed the contract with.after 5 weeks i still had a new phone with a 24 month contract but NO CONNECTION.i had to go thru the ombudsman for them to make a move and eventually cancel my contract.
AFTER ALL THAT These idiots at VODAFONE sent me Bills for $500+ , $490 , $395 , $695 ....ETC ETC .. month after month . The problem was i cancelled my contract with the simcard that was never conected and for some strange reason they sent me bills when i never used there service and offcourse i never paid for those bills which i still have in a large box.It was after threatening to take them to todaytonight and a current affair with the bills that they left me alone.
Im with 3 network now and its a shame that vodafone is now a partner with 3 which means i will cancell and payout the remainder of my 3 contract and go to another service because of the hell these idiots at vodafone put me thru about 2 years ago.
AFTER ALL THAT These idiots at VODAFONE sent me Bills for $500+ , $490 , $395 , $695 ....ETC ETC .. month after month . The problem was i cancelled my contract with the simcard that was never conected and for some strange reason they sent me bills when i never used there service and offcourse i never paid for those bills which i still have in a large box.It was after threatening to take them to todaytonight and a current affair with the bills that they left me alone.
Im with 3 network now and its a shame that vodafone is now a partner with 3 which means i will cancell and payout the remainder of my 3 contract and go to another service because of the hell these idiots at vodafone put me thru about 2 years ago.