Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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5396 Someone from NSW thinks vodafone is 99.95 fail rate at 27 Dec 2010 09:56:24 PM
I have been complaining to vodafone for many many months dropouts, higher telephone bills,lack of network etc etc etc.....I have been told by Hornsby Vodafone store that it is my telephone, that vodafone is updating their service, I have been told by technicians over the phone just search for your carrier, or it is the area you are in etc etc....last week I complained again, the technician had to ring me 4 times in 15 minutes as my vodafone kept dropping out they have now logged a service call, to be attended in 48 to 72hrs, still waiting over 100hrs later. My bills are more and more each month because I have to keep ringing the same number numerous times due to drop outs. You have my backing congrats in being a "do'er" cheers jen