Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5406 Someone from TAS thinks vodafone is Poor at 27 Dec 2010 09:58:46 PM
I have been with Vodafone for 4 years now and te only reason i stay is because of the cap plan and not changing my phone number. I cant make phone calls in the shopping centro's in Glenorchy, i try to send pictures and they turn up days later, i cant video call half the time to my parents ( it says it doesn't support it but then will work 10 mins later). I cant get proper reception at Brighton and i get NO reception in Collinsvale ( i use to get perfect reception). Hurry up March so i can find another plan!
27 Dec 2010 10:04:33 PM: Guess what? I had the same problem AT THEIR OWN SHOP IN SHOPPING CENTER IN EPPING, VICTORIA! I took the hand set to 3/Vodafone shop and show them, they thought I was joking until they saw it. Even the people could not believe it! The phone was turn off 3 time to reset and still could not find their network. This is really not good enough!
27 Dec 2010 10:07:22 PM: I tried changing my number - from plan to pre paid service within Vodafone. It took three months and I recieved a double bill the whole time. When someone finally took me seriously enough to refund my money they refunded it as credit on the canceled account and then charged me postage for the paper bill even though I had opted for paperless billing. It's easier to get a new number.