Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5428 Someone from VIC thinks vodafone is Lousy reception costing me mmoney, business and time! at 27 Dec 2010 10:08:25 PM
I signed up 2 mobiles with Vodafone and have had mixed reaction at the start. As time progressed, the serivce got worse and worse to the point of being beyond that joke. We have called Vodafone on several occassions and even the call centres (that can hardly be understood) hang up on you and do not log the call/problem/complaint; especially when you want to escalate the problem!
Someone from NSW thinks vodafone is FAIL at 27 Dec 2010 11:55:19 PM
I had a Vodafone mobile contract for over a year and had no problems apart from an occasional drop out. I even signed up for mobile broadband with them I was so impressed!
I live just 10km form the CBD and both the mobile reception and broadband are inconsistent in connection speed, service etc and calls consistently drop out or DO NOT CONNECT. Over the past few weeks, my phone keeps on freezing and rebotting itself; something which does not happen with my other phones with different providers!
According to the call centre, there are supposedly no problems and I was unique to the issue. NOT GOOD ENOUGH! I was also told by friends to turn off 3G to get more consistent reception. Why pat for 3G if it does not work.
Reception at home is less than pathetic and I WANT OUT OF MY CONTRACT AS THEY ARE NOT HOLDING UP THEIR END OF THE AGREEMENT.
Someone from NSW thinks vodafone is FAIL at 27 Dec 2010 11:55:19 PM
I had a Vodafone mobile contract for over a year and had no problems apart from an occasional drop out. I even signed up for mobile broadband with them I was so impressed!
I live just 10km form the CBD and both the mobile reception and broadband are inconsistent in connection speed, service etc and calls consistently drop out or DO NOT CONNECT. Over the past few weeks, my phone keeps on freezing and rebotting itself; something which does not happen with my other phones with different providers!
According to the call centre, there are supposedly no problems and I was unique to the issue. NOT GOOD ENOUGH! I was also told by friends to turn off 3G to get more consistent reception. Why pat for 3G if it does not work.
Reception at home is less than pathetic and I WANT OUT OF MY CONTRACT AS THEY ARE NOT HOLDING UP THEIR END OF THE AGREEMENT.