Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
5472 Someone from NSW thinks vodafone is Pretty crap. at 27 Dec 2010 10:20:29 PM
I love Vodafone, for the good deals they do, and good rates and everyone in my family and friend circle is on Vodafone or a branch of.
But the customer service is shit, and some of the staffers are quite rude, and alot of them are VERY hard to understand, and they don't seem to understand YOU.
But, I am getting SO sick of my phone dropping out mid conversation, not letting me call out saying "network busy" and having to wait for another like 10 mins before I can call, not getting voicemails, texts, and texts not sending and the like.
I've never before really had a problem, but, this has recently increased and it's getting very frustrating.
Especially when my boyfriend, who is in Scotland atm, stays up waits for my call and has to wait longer because we keep getting cut out or the "network is busy" or when he calls me and my "phone is off or out of range" when it is not.
Fix this Vodafone or lose a customer who has been with you for a LONG time and always praised you.
But the customer service is shit, and some of the staffers are quite rude, and alot of them are VERY hard to understand, and they don't seem to understand YOU.
But, I am getting SO sick of my phone dropping out mid conversation, not letting me call out saying "network busy" and having to wait for another like 10 mins before I can call, not getting voicemails, texts, and texts not sending and the like.
I've never before really had a problem, but, this has recently increased and it's getting very frustrating.
Especially when my boyfriend, who is in Scotland atm, stays up waits for my call and has to wait longer because we keep getting cut out or the "network is busy" or when he calls me and my "phone is off or out of range" when it is not.
Fix this Vodafone or lose a customer who has been with you for a LONG time and always praised you.